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MS Teams integration with existing systems
Customer
Italian industrial group.
Customer objective
Optimize the use of existing M365 cloud services, as well as improve, consolidate and simplify the management of business communications.
Needs
Decommission the old Skype for Business environment and analyse the use of pre-existing Microsoft 365 E5 licenses. It is essential to reuse the existing SBC and ATA equipment, manage the lines provided by Vodafone, integrate the industrial systems and ensure professional management of the POs.
Solution
We simplified the unified communication environment, conveying all corporate communications (phone calls, meetings and live events) to MS Teams. Furthermore, we extended the cards so as to be able to reuse the existing MGW Mediant 1000 SBCs, with migration of users and content from Skype for Business to MS Teams, and implemented the Attendant Console using the Landis Attendant Console solution.
Comtel added value
Thanks to our high-level partnership with Microsoft and Audiocodes, we provided complete and professional support throughout the supply chain, from managing phone lines to Microsoft endpoints.
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